Alternatives supports the 'National Privacy Principles
for the Fair Handling of Personal Information' which set clear
standards for the collection, access, storage and use of personal
information which we obtain as part of our business operations.
Respect for our customers’ right to privacy of their personal
information is paramount to us. We have policies and procedures to
ensure that all personal information, no matter how or where it is
obtained, is handled sensitively, securely, and in accordance with the
National Privacy Principles.
- matters of which you should be aware regarding information we may
collect about you.
- our policies on the management of personal information.
- generally, what sort of information we hold, for what purposes, and how
we collect, hold, use and disclose that information.
- how you can check, update or delete your personal details.
- our internet security procedures.
- Grahams Natural Alternatives compliance with applicable laws.
What personal information do we collect and store?
If you wish to browse our website, you are not required to enter any
personal information, you will remain anonymous during your entire
visit. So that we can provide the services you are requesting,
during the shopping process you will be asked your name,
e-mail address, and other details relevant to your purchases.
Grahams Natural Alternatives takes measures to protect your
personal information from unauthorized access, loss, misuse,
disclosure or alteration. We also destroy or permanently de-identify
personal information when you tell us that it is no longer required.
The types of measures we take vary with the type of information, and
how it is collected and stored.
How is personal information used?
The personal information you supply to us allows us to provide you
with the Grahams Natural Alternatives service you request.
We may also use your personal information in other ways. e.g. providing you with a newsletter or
notification of special offers from time to time.
We do not provide your
personal information or mailing lists containing your personal
information to any other organizations for their marketing purposes.
How can you check and update your personal details and preferences?
If you no longer wish to receive information such as newsletters and
special offers you can remove your name from our list by emailing us
How can you remove your personal details from Grahams Natural
You can remove your personal information from Grahams Natural
Alternatives by contacting our customer service department by email at:
Please allow 7 days for your request to be processed.
Does Grahams Natural Alternatives comply with applicable laws?
There are a number of pieces of legislation with which we must comply.
We believe we are in full compliance with all relevant legislation.
More information about Privacy law and the National Privacy Principles
is available from the Federal Privacy Commissioner at
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Grahams Natural Alternatives Pty Ltd (GNA) and its
officers, employees and agents believe that the information contained
on this website is correct and appropriate, however, no representation
or warranties of any nature whatsoever are given, intended or implied.
GNA makes no representations about the content and suitability of this
information for any purpose. It is provided "as is" without express or
implied warranty. You should rely on your own review, inquiry
and assessment as to the accuracy of any information made available on
this web site.
GNA disclaims all responsibility and liability for any direct or
indirect loss or damage suffered by any person as a consequence of
using this web site or the information supplied within it.
Information at this site is not intended as substitute for
professional medical care. It is provided for educational or reference
purposes only. No information on this site should be relied upon as
the basis for treating or diagnosing conditions, symptoms or illness
and all inquiries should be directed to your health care professional.
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We use the latest
technology to secure your personal details. All payment and personal
details are processed on a secure server to provide the best security
possible for your personal information. Check for the padlock symbol
at the bottom of your browser window when entering your payment
details. In the event of unauthorized use of your credit card,
you must notify your card provider in accordance with its reporting
rules and procedures. In the unlikely event of unauthorized use of
your credit card, most banks and card issuers either cover all the
charges that result from unauthorized use of your credit card, or may
limit your liability.
Grahams Natural Alternatives take all reasonable steps
to ensure site pages and other communications are free of viruses and
other malicious programs. However we do not take any responsibility
whatsoever for any electronic communication or data interchange that
may contain such viruses or malicious code. Grahams Natural
Alternatives strongly recommends all users install and update suitable
software to protect themselves against malicious actions by others,
prior to visiting our site or submitting information.
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